Management's role is to:
- Set priorities;
- Allocate resources (time, people, and money); and
- Make decisions based on recommendations from Engineering/Operations/IT staff and Communicators.
The Technical/Operations/IT staff's role is to:
- Identify staff who need access to the finished plan;
- Suggest scenarios that your organization should be prepared for;
- Recommend backup plans for each scenario; and
- Indicate the chain of command and emergency call order for personnel.
The Communicators' role is to:
- Determine communication needs (internal AND external) for each scenario;
- Recommend plans for meeting communication needs; and
- Anticipate the information needs of internal and external customers.