Communication scenarios address the question "Who needs to know or to take action to get this problem solved?" For each technical backup scenario, consider:
- Internal Communication (with staff);
- Communication with local emergency services;
- Communication with PRSS;
- Communication with listeners.
Each of your scenarios should address issues relating to all of these audiences that are relevant for a particular situation.
An example: If your station misses a feed of a national live program that you record for later playback, you will probably need to communicate internally and with PRSS, to arrange a refeed or to find out how to contact the producer for a tape. As long as you can get the audio before your local airtime, however, there is no need to inform listeners. For them, there is no problem.