Public Radio Satellite System

WebDACS | Catalog | Tech Support | Training

Station Area | Producer Area | About PRSS | What's New | Contact Us

home

November 20, 2008

Technical Support

Telephone Support

Transmission Problems

Emergency Procedures

Daylight Saving

Satellite-Fed Networks

Technical Support

Uplink Profiles

PRSS Initiatives

Business Continuity Plans

Producer's Resource Guide

Emergency Procedures

Backup NOC Operations

NPR Distribution, Managers of the Public Radio Satellite System

NPR Satellite Equipment Maintenance and Repair Depot

The Satellite Equipment Maintenance and Repair Depot (Depot) is operated by NPR Distribution at its headquarters in Washington, DC. The Depot provides telephone consultation, module repair and maintenance service for certain station earth terminal equipment. These services are available at no charge to all stations qualified to receive normal Depot support services, provided the equipment module has not been modified or changed from the equipment that is supported by the PRSS. Stations become eligible for Depot support upon the signing and acceptance of the PRSS Interconnection Agreement.

Depot Services

24-hour daily technical information and troubleshooting by telephone
replacement modules for all Depot-supported earth station equipment
on-site repairs or installation assistance by field service technicians when requested (at station's expense)

The Depot can be reached at 202.513.2650. Before requesting Repair Depot Support, please review:

Equipment Maintenance Plan
Telephone Support
Depot-Supported Equipment
Field Service Support

	technologies
	Satellite-fed Networks Our satellite-fed transmitter and translator networks provide stations with affordable, reliable solutions for extending broadcast signals to unserved communities. » More

	ContentDepot Help
	ContentDepot Help System Available If you have questions as you use the ContentDepot, don't forget to use the Help system. Simply click on the link in the upper right hand corner of any ContentDepot page. » More

	program distribution
	ContentDepot^® The ContentDepot is the public radio program distribution system that uses Internet and satellite technologies to provide services to stations and producers. Learn more about the ContentDepot by clicking the link below or watch the video. » More

© 2008 NPR^®, Inc. · Distribution Division
635 Massachusetts Avenue, NW · Washington, DC 20001-3753

Terms of Use | Privacy Policy | Contact PRSS | Site Map | Site Help