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Managing Your Contacts in the ContentDepot
If you are a station or producer administrator in the ContentDepot®, this is a great time to verify that your user accounts are up-to-date. Please take a few minutes to check your list of active contacts in the ContentDepot portal to make sure that the right people have access to the system.
To check your contact list: 1. Log into the ContentDepot portal.
2. Under the "Profile" section in the left navigation, select "Customer Information". If you cannot see this link, you do not have the proper permissions.
3. Click the "Contact Management" tab. You must be a station or producer administrator or have permissions to edit users to manage user accounts.
4. All of the ContentDepot users for your organization are listed under "Modify Existing Contacts".
5. All contacts that have access to the system will have a "Remove Access" link next to their names.
6. Contacts that have already been inactivated have a "Grant Access" link next to their names. Anyone with "Grant Access" next to their name cannot log into the system.
7. If there are contacts that have left your organization, remove their access by simply clicking the "Remove Access" link next to the appropriate names.
Please contact the PRSS Help Desk at prsshelp@npr.org or 800.971.7677 if you require any assistance.
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