Billing and Prepayment

Those who have established credit with NPR have the option of pre-paying for feeds, paying by credit card, or being billed monthly. Bills are issued at the beginning of each month for the previous month's service. Those who have not established credit must pre-pay for their services. Please ask your account representative for more information about pre-payment procedures.

All customers will receive a monthly report detailing uplink megabyte (data capacity) and ingest charges by transmission. This report also itemizes additional service charges or applicable insurance changes that you incur during the month.

You will also receive a separate monthly statement listing all unpaid charges on your account. Please refer to the statement to make sure that payments you have made have been received and as a reminder to pay outstanding invoices.

Payment Policy

Invoices for distribution services will be sent once every month. Payments must be made according to the terms printed on the invoices. Customers with past-due invoices are subject to collection procedures, cancellation, refusal of service, and late payment penalties. If you are unable to pay, or if you dispute any charges, please contact Business Affairs at 202.513.2618 as soon as possible.