PRSS Refines ContentDepot Alert Protocol

In an effort to clarify how message types are being used, the PRSS has refined the ContentDepot alert messages that are sent out to stations. The changes, made in collaboration with NPR, Public Radio International (PRI), and American Public Media (APM), affect alert messages only; the protocol for routine and operational messages remains the same. These revised alert message types take effect on Jan. 22, 2012.

Type 1: High priority alerts for events for which no advance notice was given such as the announcement of the death of Osama Bin Laden or an unscheduled PRSS system outage.

Type 2: Emerging news is pending that might require station schedule adjustment. For example, this would give stations a heads up that that a breaking news event or special coverage is pending.

Type 3: Important programming change occurring that stations should be aware of and make adjustments for as needed. Includes time-sensitive information about program updates, fixes, as well as format changes within the program clock. Alerts to individual stations warning that their receivers have been double-booked are also included in this category.

Type 4: Impairments, language advisories, and schedule PRSS maintenance notifications.

A full listing all ContentDepot message types with examples is available here. This guide describes the various types of messages that are delivered via the ContentDepot messaging system. You will also find instructions on how to update your ContentDepot message delivery preferences.

If you have any questions or comments, please contact the PRSS Help Desk at 800.971.7677 or prsshelp@npr.org.